Contact Us

FAQs

How do I go about booking a test drive?

You can book a Test Drive on our website – our enquiry form is located at the bottom of each page and there is also a Book A Test Drive button next to our New Car selection.

Alternatively, you can call your local Focus Motor Store dealership directly to arrange. The telephone numbers for our sites are:

What if the car I want to Test Drive isn’t at my nearest site?

Don’t worry if the car you are after isn’t at your local dealership, we move stock daily and are happy to transport the car to your local Focus Motor Store site so you can try before you buy.

Can I take an extended Test Drive?

We understand that sometimes you need to drive a vehicle a few times and on different roads to get a true feel for the car. If you would like an extended Test Drive, please speak to a member of the Sales Team who can assist in organising this for you.

Can I part exchange my car?

Yes – we will inspect your part exchange car and ensure you get an up to date valuation for the vehicle you are looking to trade in.

I can’t come into the dealership to collect my car – how will I pick it up?

If collecting your new vehicle is an issue, please let your Salesman know and we would be happy to arrange a drop off service at a time convenient to you.

Can I buy online?

At present we don’t have a facility to purchase vehicles online but if you like what you see and would like to purchase without visiting one of our dealerships, we can make all the necessary arrangements over the phone. Please get in touch for further details.

Focus Motor Store Limited is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Focus Motor Store Limited to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities only.